Frequently asked
Your questions, answered.
40+ honest answers about Fluento AI — pricing in rupees, the free tier, CEFR scoring, interview prep, DPDP privacy, and how we compare to Duolingo, Cambly, and ELSA.
Getting started
Install, first conversation, and how the free tier works.
What is Fluento AI?
Fluento AI is a voice-first English speaking app built for Indian learners. You talk to AI characters like Maya, Rajesh, and Emily in real scenarios — interviews, work calls, café orders — and get instant CEFR-aligned feedback on your fluency and accuracy. It works on Android and iOS and starts free.
How do I start my first conversation?
Install Fluento AI from the Play Store or App Store, allow mic permission, and pick any scenario. The AI character speaks first — you reply, it corrects gently, and the conversation keeps going. Most users finish their first session in under 5 minutes.
Is Fluento AI really free to start?
Yes. You get 15 minutes of voice practice and 3 detailed corrections every single day — forever. No credit card, no trial clock, no ads. Upgrade to Pro only when you want unlimited minutes and advanced scenarios.
What English level do I need to start?
Any level from A1 beginner to C1 advanced. The AI adapts to you. If you can read this sentence, Fluento AI can teach you. Your CEFR level updates after your first 3 conversations.
How long should I practise each day?
15 to 20 minutes. Research on language acquisition shows that short daily sessions beat long weekly ones. Fluento AI's free plan is designed around this — 15 minutes a day is enough to jump one CEFR sub-level every 4–6 weeks.
Features
Characters, scenarios, corrections, CEFR, certificates.
Who are the AI characters?
Fluento AI has three core personas with distinct accents and personalities: Maya (27, Mumbai journalist, warm), Rajesh (42, Bangalore HR manager, professional), and Emily (29, London designer, direct). More characters ship every month, including US, Singaporean, and Delhi voices.
How many scenarios can I practise?
80+ and growing. From airport check-in at Delhi to salary negotiation, Infosys HR round, first-date coffee, US B1/B2 visa interview, and haggling at Chandni Chowk. Pro unlocks the full library; free tier rotates 8 scenarios each week.
What is CEFR and how is my level calculated?
CEFR (Common European Framework of Reference) is the global standard for language proficiency: A1, A2, B1, B2, C1, C2. Fluento AI scores every turn you speak on vocabulary, grammar, fluency, and pronunciation, then maps a weighted average to CEFR. Your level re-evaluates after every session.
Are the corrections accurate?
Yes. Fluento AI uses frontier LLMs trained on ESL error data, cross-checked against CEFR descriptors. We audit 0.5% of sessions weekly against human raters and target 94%+ agreement. If you disagree with a correction, tap the thumbs-down — it trains the model for your account.
Can I get a shareable CEFR certificate?
Yes. When you hit B1, B2, or C1 consistently (across 10+ sessions), Fluento AI generates a CEFR certificate with a unique verification URL. Indian employers — especially in BPO, airlines, and international roles — recognise CEFR.
Which accents can I learn?
Indian, British, and American. Each character has a distinct native accent so you train both production and perception. Pro users can lock any scenario to a specific accent — useful if you are preparing for a UK visa or a US tech interview.
Is there a dedicated interview mode?
Yes. Rajesh's 'Mock Interview' scenario simulates a full 20-minute HR round with real Infosys, TCS, and Wipro-style questions. You get a score on clarity, structure (STAR), and confidence, plus a replay of your weakest answer.
How do I track my progress?
Your dashboard shows CEFR level, weekly minutes, streak, and a ribbon-chart of the top 5 skills you are improving — e.g. past-tense accuracy, filler-word reduction, speaking rate. Every Sunday you get a progress summary on WhatsApp if you opt in.
Pricing & plans
Free, Pro, Annual, Lifetime — and refunds.
How much does Fluento AI Pro cost?
Pro is ₹199/month. The Annual plan is ₹1,499/year (about ₹4/day). A one-time Lifetime plan is ₹4,999. All prices are inclusive of GST. Payment is via UPI, cards, or Razorpay wallets.
What does Pro unlock?
Unlimited voice minutes, all 80+ scenarios, advanced corrections (native-level nuance), certificate generation, accent-lock, interview deep-dive mode, priority mic latency, and early access to new characters.
Can I cancel any time?
Yes. Cancel from the app in two taps. Your Pro features stay active till the end of the billing period. We do not ask why, we do not send guilt emails.
What is the refund policy?
Full refund within 7 days of purchase, no questions asked. For annual and lifetime plans, partial pro-rata refunds within 30 days. Email support@fluentoai.com or WhatsApp us and the refund lands in 3–5 working days.
Is there a student discount?
Yes. College students with a valid .edu.in or .ac.in email get 40% off annual — ₹899 instead of ₹1,499. Write to support@fluentoai.com from your student email.
Do you offer a family or team plan?
Family (up to 5 members) is ₹2,499/year. For colleges and corporate teams of 20+, our Teams plan includes a learning dashboard, custom scenarios, and LMS integration. Contact us from the /for-teams section.
Technical & device
Mic permissions, offline, data usage, battery.
How much mobile data does Fluento AI use?
About 15 MB per 10-minute session — similar to a WhatsApp voice call. You can enable 'Lite audio' in settings to cut this to 8 MB. Fluento AI works well even on Jio 4G in Tier-2 cities.
Does Fluento AI work offline?
Partial. You can revisit past conversations and review corrections offline. Live voice sessions need an internet connection because the AI model runs on our servers. We are testing an on-device mode for 2026.
Will it drain my battery?
A 20-minute session uses roughly 3–4% battery on a mid-range Android (Poco, Redmi, Realme). We throttle background animations aggressively on devices below 4 GB RAM.
Why does Fluento AI need mic access?
To hear you. Audio is streamed to our servers only while a session is active, and is deleted after the transcript is generated unless you explicitly save it for replay. We never access the mic in the background.
Which devices does Fluento AI support?
Android 8+ and iOS 14+. Works on phones as old as Redmi Note 7 and iPhone 6s. Tablet support is live on both platforms. A web app is on the 2026 roadmap.
India-specific
MTI, Indian English, interviews, visa, regional languages.
Will Fluento AI fix my mother-tongue influence (MTI)?
Yes, directly. Fluento AI detects common MTI patterns — v/w swaps (Hindi), 'simple past as present' (Tamil, Telugu), 'itself/only' filler (pan-Indian) — and coaches you with drills tuned to your L1. You can set your first language in settings.
Does Fluento AI penalise my Indian accent?
No. Indian English is a legitimate dialect. Fluento AI marks pronunciation only when it affects intelligibility to a non-Indian listener — e.g. if 'development' sounds like 'develop-mint'. Accent ≠ error.
Can Fluento AI help me prepare for a campus placement?
Yes — this is our strongest use case. The Mock Interview scenario uses Infosys, TCS, Wipro, Accenture, and Cognizant-style questions. You get STAR-method coaching, filler-word counts, and a confidence score after every round.
Can it help with US/UK visa interviews?
Yes. There are dedicated scenarios for US B1/B2, US F1 (student), UK Tier 2, and Canada study-permit interviews. You rehearse with Rajesh playing a skeptical consular officer. Not a guarantee of visa success, but strong practice.
Is the app available in Hindi or Tamil?
The UI is available in English, Hindi, Tamil, Telugu, Bengali, and Marathi. The AI always speaks in English (that's the point), but it can explain corrections in your chosen UI language.
Does it work for Tier-2 and Tier-3 cities?
Yes. 60% of our beta users are from Tier-2/3 towns — Nashik, Coimbatore, Bhubaneswar, Kanpur, Indore. Lite audio mode and offline review mean you do not need constant high-speed internet.
Privacy & safety
Voice data, DPDP, children, deletion.
Is my voice data stored?
Transcripts are stored so you can review past sessions. Raw audio is deleted within 24 hours unless you tap 'Save replay'. You can bulk-delete everything from Settings → Privacy → Delete my data — live endpoint, instant action.
Is my voice used to train AI?
No, not by default. Your audio is not used for model training unless you explicitly opt in via Settings → Contribute to research. Fewer than 3% of our users opt in.
Is Fluento AI compliant with India's DPDP Act?
Yes. We have a named Grievance Officer, explicit consent flows, data-localisation options, and breach-notification protocols — all documented in our Privacy Policy. Minors (under 18) require parental consent by default.
Is Fluento AI safe for children?
The app is rated 12+. Under-18 accounts require parental consent in India (DPDP) and COPPA-style consent elsewhere. Child accounts have no social features, and all scenarios are age-appropriate.
How do I delete my account?
Settings → Privacy → Delete my data, or visit fluentoai.com/privacy/delete-my-data from any browser. Your account and all associated audio/transcripts are erased within 30 days (24 hours for audio).
How Fluento AI compares
Versus Duolingo, Cambly, ELSA, YouTube, tutors.
How is Fluento AI different from Duolingo?
Duolingo teaches English through gamified vocabulary quizzes — great for streaks, weak for speaking. Fluento AI is voice-first: every session is a real spoken conversation with CEFR feedback. See our full comparison at /vs/duolingo.
How is it different from Cambly?
Cambly connects you to a live human tutor for about ₹800–1,500/hour. Fluento AI gives you unlimited AI practice at ₹199/month. No scheduling, no small-talk tax, no judgement — and one year of Fluento AI costs less than one Cambly session. See /vs/cambly.
How is it different from ELSA Speak?
ELSA focuses on pronunciation drills (phoneme-level). Fluento AI focuses on full conversations — useful when you can pronounce words but freeze in a real interview. We cover pronunciation too, but the unit of practice is a dialogue. See /vs/elsa.
Why not just watch free YouTube English lessons?
YouTube is passive. You cannot practise speaking by watching someone else speak. Fluento AI forces you to produce English and corrects you in real time — the only way to build fluency. Use YouTube for theory, Fluento for practice.
Is Fluento AI better than a human tutor?
Different. A good human tutor is irreplaceable once a week. But humans are expensive, scheduling is a pain, and most of us hesitate to make mistakes in front of a person. Fluento AI is the low-friction daily reps — use a human tutor for feedback once a month if you can afford one.
Still have a question?
The fastest way to get an answer is to try Fluento AI free for 15 minutes. Or message us on WhatsApp — we reply in under 2 hours during Indian business hours.